Veteran 911 Emergency Call Centre Operator Jordan (Halle Berry) goes about her daily routine of assessing callers and sending appropriate emergency services to respond to their needs. She has her regulars who just want to chat, her share of ridiculous callers and a number of high pressure intense calls that require immediate action.
During a regular day Jordan answers a call to a distressed teenager witnessing an intruder attempting to break into her parentís property. †When the call ends tragically Jordan is left devastated. Trying to patch her life back together Jordan wonders if she will ever be able to work again. Supported by her boyfriend (Morris Chestnut) Jordan returns to work to teach recruits rather than answer phone calls.
When a call comes in from teenager Casey (Abigail Breslin), Jordanís latest recruit is unable to deal with the hysteria of the caller. From the boot of her abductorís car a terrified Casey must be calmed down in order to reveal information that can lead to her whereabouts. Jordan takes charge as she guides Casey to answer questions that can lead to her abductorís capture. Soon Jordan begins to see eerie familiarities to a previous incident.
This fast paced film is directed by Brad Anderson. The film is gripping right from the start, beginning with taut storytelling that keeps the audience on the edge of their seats. Unfortunately it falls away finishing with a contrived ending that does the start of the film a disservice. However Halle Berry is perfect for the lead role and Michael Eklund gives a terrifying performance as the serial killer.
The Call opens in cinemas around Australia today.
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